Complaint & return

In addition to the regular return, you have the right to cancel your order within 14 days (right of return). Find out more about this in our cancellation conditions.

If you have a complaint, please send us an email to

You will then immediately receive a return label from us by e-mail, which you can use to return your order.

Please pack the item or items carefully with the packaging material in which we sent you your order.

As soon as we have received the return and checked it, you will receive the amount paid back using the payment method you selected when you placed your order.